Privacy policy
Privacy Policy
Effective Date: 21/08/2026
Nisha Fashions ("we," "us," "our") operates this website (the "Site"). This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.
By using our Site or placing an order, you agree to the practices described in this policy.
1. Information We Collect
Information you provide directly:
- Name, email address, phone number
- Shipping and billing address
- Order details and purchase history
- Communications you send us (support emails, WhatsApp messages, reviews)
Information collected automatically:
- Browsing behavior on our Site (pages viewed, products browsed, cart activity)
- Device and browser information, IP address
- Cookies and similar tracking technologies
Payment information: Payments are processed by our third-party payment gateway partner. We do not collect or store your full card number, CVV, or UPI PIN on our servers — these are handled directly by our PCI-DSS compliant payment processor.
2. How We Use Your Information
We use your information to:
- Process, fulfil, and deliver your orders
- Send order confirmations, shipping updates, and support responses
- Process returns, exchanges, and refunds
- Send promotional offers and updates (only if you've opted in — you can unsubscribe anytime)
- Improve our website, products, and customer experience
- Prevent fraud and comply with legal obligations
3. How We Share Your Information
We share your information only where necessary:
| Recipient | Purpose |
|---|---|
| Shipping/logistics partners | To deliver your order |
| Payment gateway provider | To process your payment securely |
| Shopify (our e-commerce platform) | To host our store and manage orders |
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may disclose information if required by law, court order, or to protect our legal rights.
4. Cookies
Our Site uses cookies to:
- Keep items in your cart between visits
- Remember your login/preferences
- Understand site traffic and usage patterns (analytics)
You can disable cookies through your browser settings. Doing so may affect some site functionality (e.g., cart persistence).
5. Data Security
We use SSL encryption and work with PCI-DSS compliant payment processors to protect your data. While we take reasonable precautions, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your order and account information for as long as necessary to fulfil the purposes described in this policy, and as required for accounting, tax, or legal compliance.
7. Your Rights
You may:
- Request a copy of the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal/accounting retention requirements)
- Opt out of marketing communications at any time
To exercise any of these rights, email us at askvickytiwari@gmail.com.
8. Children's Privacy
Our Site is not directed at children under 18. We do not knowingly collect personal information from minors.
9. Third-Party Links
Our Site may contain links to third-party websites (e.g., social media). We are not responsible for the privacy practices of those external sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Site after changes constitutes acceptance.
11. Contact Us
For any privacy-related questions or requests:
Nisha Fashions Email: askvickytiwari@gmail.com Phone: +91 82992 89486 Address: Shop No- 243 Sanskruti, A.C. Market Parvat, Chorasi, Surat, Gujarat, 395010